Refund policy.
Fair, simple, no fine print.

Quotify subscriptions (Pro and Business) are billed through the Apple App Store. We never see or store your payment details — Apple handles the entire transaction.

Because Apple is the merchant of record, refund requests go through Apple, not through us directly.

Apple provides a self-service refund flow. You can request a refund in two ways:

• —Online: visit reportaproblem.apple.com, sign in with your Apple ID, find the Quotify purchase, and tap "Request a Refund".
• —On your device: open Settings → Apple ID → Subscriptions, select Quotify, and manage or cancel from there. For a refund of a past charge, use the link above.

Apple reviews each refund request on a case-by-case basis. Common situations where refunds are typically granted:

• —You were charged after you thought you'd already cancelled.
• —A child or family member made an unintended purchase.
• —The app didn't work as described and we couldn't resolve the issue.
• —You were double-charged or billed in error.

Refund decisions are made by Apple. We're happy to support your request — just email us and we'll do what we can on our end.

You can cancel anytime. When you cancel, you keep access to paid features until the end of the current billing period — no partial refund is issued for the remaining days, but you won't be charged again.

To cancel: Settings → Apple ID → Subscriptions → Quotify → Cancel.

The Business plan is a one-time purchase. Because it's a perpetual license with no recurring billing, standard App Store refund policies apply. If you're unhappy within the first 14 days, request a refund through Apple — we won't contest it.

The Free plan costs nothing and never will. There's nothing to refund — but if you're having trouble with the free tier, reach out and we'll help.

While we can't process refunds directly (Apple handles that), we can:

• —Diagnose technical issues that led you to request a refund.
• —Confirm your subscription status and billing history on our side.
• —Provide documentation to support your refund request with Apple.
• —Make sure your account is in the right state after a refund is granted.

Questions about billing, refunds, or your subscription? Email hello@quotify.app — we respond within one business day.

See also our Terms of service (§03) for the full billing terms.